LAST UPDATED: AUGUST 2026
AYUS offers subscription options on select products to make it easier to receive products on a recurring schedule.
By purchasing a subscription, you agree to the terms below.
Subscription Billing
When you select a subscription option, you authorize AYUS to automatically charge your selected payment method according to the delivery frequency shown at checkout.
Your first payment is processed when you place your initial subscription order.
Future subscription orders will be billed automatically using the payment method associated with your subscription unless you cancel or otherwise modify the subscription before the next scheduled billing date.
Subscription Pricing
Subscription products may be offered at a discounted price compared with a one-time purchase.
Any current subscription discount will be displayed on the product page and at checkout before you complete your purchase.
Subscription pricing, discounts, and promotions may change from time to time. Any changes will apply as permitted by applicable law and the terms shown to you when your subscription is created or modified.
Delivery Frequency
Your subscription will renew according to the delivery frequency selected at the time of purchase.
AYUS currently offers recurring delivery options on eligible products, including monthly delivery where available.
Available delivery frequencies may vary by product.
Automatic Renewal
Subscriptions automatically renew until canceled.
By purchasing a subscription, you authorize recurring charges to your payment method for each scheduled subscription order until the subscription is canceled.
You do not need to place a new order each billing cycle.
Managing Your Subscription
You can manage your subscription through the Manage Subscriptions link available on the AYUS website.
Depending on the options available for your subscription, you may be able to:
• View active subscriptions
• View upcoming orders
• Skip an upcoming order
• Pause your subscription
• Resume a paused subscription
• Update eligible subscription settings
• Update payment information
• Cancel your subscription
You may be required to sign in to your Shopify customer account before accessing subscription management.
Skipping an Order
If available for your subscription, you may skip an upcoming subscription order through the customer subscription portal.
Changes must be made before the upcoming order has been processed or charged.
Once an order has entered processing, we may be unable to stop or modify it.
Pausing a Subscription
If your subscription settings allow it, you may pause your subscription through the customer portal.
While paused, future recurring orders will not be processed until the subscription is resumed.
Cancellation
You may cancel your subscription through the Manage Subscriptions portal.
Cancellation prevents future subscription renewals.
To avoid being charged for an upcoming subscription order, cancellation must be completed before that order is processed.
Orders that have already been processed, charged, or shipped are subject to our Refund & Return Policy and may not be eligible for cancellation or refund.
Payment Failures
If a recurring payment cannot be processed, our subscription provider may attempt to charge the payment method again or request that you update your payment information.
Your subscription may be paused, delayed, or canceled if payment cannot be successfully collected.
Changes to Payment Information
Customers can update eligible payment information through the subscription management portal when that functionality is available.
For security reasons, AYUS does not directly store complete payment card information. Payment processing is handled through Shopify and applicable payment providers.
Product Availability
Subscription products are subject to availability.
If a subscribed product becomes unavailable, discontinued, or temporarily out of stock, we may delay, modify, or cancel an upcoming subscription order as necessary.
If a material change affects your subscription, we will provide notice when required.
Changes to Subscription Terms
We may update this Subscription Policy from time to time to reflect changes to our subscription program, business practices, or legal requirements.
Any updates will be posted on this page along with a revised "Last Updated" date.
Returns and Refunds
Subscription orders are subject to the same Refund & Return Policy that applies to other AYUS purchases.
For health, safety, and product-integrity reasons, opened or used supplements cannot be returned.
Please review our Refund & Return Policy for complete details.
Contact Us
If you have questions about your subscription or need assistance managing it, contact us at:
support@ayuswell.com